Our broad range of services
Broadreach provides a comprehensive suite of service products and strategies.
Managed Services
Broadreach has developed a number of product components in its managed services. Depending upon the service needs, Broadreach is able to provide permanent on-site technicians or, more typically, remote support through its VNOC.
A typical sample of components Broadreach delivers includes:
- Daily start of day health checks
- Monthly hardware asset lifecycle management
- Monthly software lifecycle management
- Biannual proactive maintenance program
- Service delivery reporting
- Capacity planning management
- Change management program
- Configuration management and environmental monitoring
- Availability management
